June/July 1999

The ultimate, yet enigmatic question
"What do you know about training?" was the question posed by a partner in a firm of training consultants. It was a difficult question to answer. The real question was not how to answer but, rather, it was the question.Yet this enigmatic question, launched from a supposed position of superiority, has its parellels in corporate life, often with the human resource/training specialist on the end of it Perhaps the best way to counter unfounded, smug, superiority is to suggest that none of us knows all there is to know about any subject and that we can all benefit by learning something new. Alternatively smile and walk away.

Editorial by Bob Little, Editor

Pages	Contents
2	Editorial
2-8	News
10	Surveys & Reports
12-27
12		Key questions
16		Career management's different spin
20		Training trainers to love TBT
24		Live and kicking
30-35
		Service on tap
34		Supporting structures
38-43
38		Group leaders
42		The fast lane
46-51
46		Safe & sound
50		Tracking time
54-59
54		Building a team
58		Authentic service
62	Information technology	Assessing the return on investment in training, part 2
66-68	*Reviews*	Books
70, 71		CD Roms
72, 73		Videos
76-78	Products & resources
	*Last Word*	Go faster learning