December 1998/ January 1999

is currently making pleas for the 'balanced scorecard', a technique developed by Robert Kaplan of Harvard Business School and David Norton of Renaissance Worldwide to help balance the focus of an organisation. Left to its own devices the organisation will concentrate too much on tasks and miss other vital components. Modern organisations no longer work to a single short-term goal, so a one-dimensional approach to monitoring business performance is outdated and dangerous. In Balanced performance, Alan Jeffries explains how the balanced scorecard approach is helping a number of organisations. In Fast track training, Jonathan Lagoe and Andy Dickson describe how Ray Mallock Limited and Nissan Motorsport Europe used the approach to transform their performance in last season's British Touring Car Championship.

Bob Little, Editor

Pages	Contents
2-8	News
10	Surveys & Reports
12-27
12		The dean as leader
16		All in tone
20		Quantum leaps for leaders
24		The executive coach
30-35
30		Razor sharp development
34		Changing guard
38-43
38		Tall in the saddle
42		Fast track training
46-51
44		Self-managed success
50		Know your stars
54-59
54		Nothing but trouble
58		Balanced performance
62	Information technology	Every which way but lose
66-68	*Reviews*	Books
70, 71		CD Roms
72		Videos
73		Software Reviews
76-78	Products & resources
80	*Last Word*	Business perks up